Fast reply
Direct contact

Reach us the way you prefer

Chat is the fastest path to a guide price. If the chat isn't working for any reason, everything you need to reach us is below — email, phone, and a direct form that lands in our inbox immediately.

Email

contact@thatcarpetguy.co.uk

We usually reply the same business day (Mon–Sat, 09:00–19:00 UK)

Chat

Bottom-right of every page

24/7 AI-powered quote assistant — captures your lead even outside hours

Phone

07544 380207

Tap to call or WhatsApp — we usually reply the same business day.

Facebook

That Carpet Guy Midlothian

Photos, updates and reviews on our page

Messenger

Message us on Messenger

Opens Facebook Messenger — we reply manually (same business day when possible)

When we work

Cleaning appointments
10:00–19:00 (Mon–Sun) · 3-hour slots · 6-hour block for big jobs
Quote requests
24/7 via chat — team replies on business hours (Mon–Sat, 09:00–19:00 UK).
Same-day emergency
+£25 surcharge · minimum 3h notice · subject to availability.

Where we work

We cover Edinburgh, Midlothian and nearby EH postcodes. Towns we visit most often:

  • Penicuik
  • Midlothian
  • Bonnyrigg
  • Dalkeith
  • Loanhead
  • Gorebridge
  • Lasswade
  • Roslin

Outside this zone? Send a postcode in chat or by email — we'll confirm if we can travel.

Chat not working? Try this.

Open the chat at the bottom right and click the Email instead button in the top bar. Same fields, lands straight in our inbox — no AI required.

Last-resort fallback: a static plain HTML contact page with our phone and email, served even if the rest of the site is down.

Browse pricing →

Transparent guide prices for carpets, sofas, rugs and more. Minimum £60.

See availability →

Live 7-day calendar — pick a preferred slot and we'll confirm by phone or email.

3h slots · 10:00–19:00